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Q. How long is the warranty and what does it cover?
A. The WorkStar® 2000/2040 warranty is one year from the date of purchase. The warranty covers manufacturing defects. It does not cover the rechargeable batteries or "wear and tear". For warranty issues see Shipping & Returns.
Q. Can I adjust the height of the magnets?
A. Yes. With the black side of the body facing down, remove the 3 screws from the red battery cover and slide the red battery cover straight up. Do not touch the printed circuit board (PCB) and do not damage the electronics with static electricity. The battery pack will be attracted to the bottom magnet, so reach in and hold the battery pack until the red battery cover is free. Remove the 5 screws holding the magnet's brackets. For each bracket, insert a small screwdriver between the U-shaped tab and bend the tab slightly, until it is just beyond parallel with the other side of the bracket. Reinstall the 5 screws. Align the slots inside the red battery cover to the edges of the PCB and carefully slide the cover back on, paying particular attention the neck area. There must not be any gaps between the red battery cover and the black body. Reinstall the 3 screws.
Q. When should I charge the WorkStar® 2000/2040?
A. Recharge at any time. Full discharge is not necessary. To maximize the battery life, do not use or charge the batteries when they are hot, specifically, let the batteries cool down for about 20 minutes before a) recharging, if the light has been used in the HI setting, and b) turning the light ON after recharging.
Q. Can I leave the WorkStar® 2000/2040 on charge indefinitely?A. Yes. The charger turns off when the charging cycle is complete. It does not "trickle charge" the batteries.
Q. Will the WorkStar® 2000/2040 run while plugged into the power supply?
Q. How many times can I recharge the WorkStar® 2000/2040 batteries before they need to be replaced?
A. The batteries may start to lose capacity after about 800 full charge/discharge cycles.
Q. Can I buy replacement batteries?
A. Replacement battery packs will be available soon.
Q. Does the WorkStar® 2000/2040's power supply on 220 volts?
A. Yes, the power supply works from 100 to 240 VAC and with both 50 and 60 Hz. However, the power supply only has a standard "Type A", two prong plug, so you will need a plug adapter for other pin configurations.
Q. Will the LED break or wear out?
A. The LED (light emitting diode) is a solid state device that does not "burn out", however, LEDs do dim as they age. If left on continuously, this LED will start to dim after 10 years. The LED will not break in normal use, but it will stop working if immersed in fluids.
Q. How tough is the WorkStar® 2000/2040?
A. The industry standard ABS/Polycarbonate plastics are very tough and resilient. The Polycarbonate makes the plastics more flexible and improves the resistance to breaking and cracking. The WorkStar® 2000/2040 will survive multiple six foot drops onto a concrete floor. The WorkStar® 2040 has a faux carbon fiber covering and is finished with a durable clear coating. Note: This is a decorative coating and therefore it will damage more easily than the non-decorated WorkStar® 2000. Some chemicals used in automotive repair are solvents for plastics. Check the label of all cleaners and solvents to make sure they are safe with plastics.
Q. Is my WorkStar® 2000/2040 waterproof?
A. No, the WorkStar® 2000/2040 is water resistant, but it should not be immersed in liquids.
Q. Can my WorkStar® 2000/2040 be used in hazardous environments?
A. No, the WorkStar® 2000/2040 was not designed for hazardous environments.
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